Justin Goertz
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Recent activity by Justin Goertz-
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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Email
Email: support@skicountry.zendesk.com We aim to answer your e-mail within 24 hours on working days
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Delivery
Monday to Friday Normal packages and skis & snowboards up to 170 cm: ordered before 22:00 = next day delivery*. Delivery Monday to Saturday with PostNL.Skis and snowboards longer than 170 cm: order...
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Delivery cost
Free shipping from € 50,-Shipping within the Netherlands and Belgium is free from € 50. Under € 50, you only pay € 4.50.You will always see the total costs before you place your final order.
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Telephone
Phone number: +1 (831) 387-7364 You can reach us by phone on working days from Monday to Friday from 09:00 to 22:00 and on Saturday from 10:00 to 17:00 You pay your normal call rate for this teleph...
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Track and trace delivery
Once we have shipped your order, you will receive a track & trace email in the evening. In this e-mail you will receive a tracking code and a link to the delivery person with which you can track th...
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Did not receive order
If you have not received your package, check the following things. Check the track & trace codeIn our shipping confirmation you have received a link to the track & trace information of your package...